FAQ

Your personalised Milo can is 460g in weight, the same size as the regular/medium sized can available at most supermarkets

You’ll have a limit of 11 characters on your label.

Each can costs $11.99 plus shipping costs. Shipping is a flat rate of $8, no matter how many cans you purchase!!

You can pay for your personalised Milo by Paypal or credit card (VISA or Mastercard)

At the moment, we only ship within Australia.

Unfortunately not, to ensure you receive your order, please enter a street address

We try to process your order within 7 days of it being submitted and send it shortly after that. However, given the current environment and time of year, it may take up to 21 days for you order to reach you, particularly if you’re in a regional or remote part of Australia.

Once you’ve placed your order, you’ll receive an e-mail from ……[My Milo] advising of your order number and tracking information. Just click on the tracking link within the e-mail to follow the progress. If you didn’t receive your e-mail, check to make sure it hasn’t gone into your junk e-mail, and if it’s not there, Contact Us and we’ll look into it for you.

No, definitely not, you can order as many cans as you like!

Please choose your design carefully and check the spelling of your name as we’re unable to alter an order once it’s been submitted.

We do everything we can to make sure your personalised can arrives in perfect condition, but if it arrives damaged, please Contact Us (attaching a photo of your can) and we’ll arrange for a replacement.

Unfortunately not, we’re currently only offering the personalised tin in our Original Milo.

We do our best to get your order to you within 7-14 days; however, given the current environment, receiving parcels is taking a little longer than usual and may take up to 21 days.